Position: Cafe Manager
Location: Columbia Falls Cafe
Wage: DOE
General Prerequisites:
- Previous experience in restaurant management, team management and developing customer relationships.
- Exceptional communication with staff and customers.
- Staff: clear communication of expectations, comfortable with regular feedback paired with consistent documentation, and impeccable listener.
- Customers: friendly, confident, easy conversation with professional boundaries.
- Business knowledge and experience in business financials, profit and loss statements.
- Proficiency in Excel and general business computer skills.
- Ability to operate within budget for wages, supplies, equipment and other café expenses.
This is a full-time position that requires open availability. This position does include Benefits.
The Cafe Manager is responsible for the daily operations of the café, including both the front and back of the house. This requires setting a consistently positive tone for the café while directing and coaching staff; hiring and training; quality control (service, beverage, food, beans, merchandise) and communications with Café Coordinator, Human Resources, Coffee Educator, and peer Managers. All personnel are responsible for communicating and conducting themselves as positive team members and in a consistently informed and positive, upbeat manner with all MCT guests.
Please inquire for a detailed job description.
Position: Shift Lead
Location: Kalispell Cafe
Wage: DOE
The Shift Lead is responsible for directing employees through daily routines and maintaining excellent customer service. This includes setting a consistent, positive tone for the café while motivating staff; continued training; quality control (service, beverage, food, beans, merchandise) and communication with Café Manager. All personnel are responsible for communicating and conducting themselves as positive team members and in a consistently informed and positive, upbeat manner with all MCT guests.
General Prerequisites:
- Previous experience in restaurant supervision or management, team management and developing customer relationships
- Knowledge and experience in business data, financials, and statements
- Proficiency in Excel and general business computer skills
Please inquire for a details job description!
Position: FOH 
Location: Downtown Whitefish
Wage: $8.75/hr DOE + Tips
This coffee crew is ready to welcome a dedicated team member to the cafe! A welcoming smile, strong work ethic, and accuracy are needed to provide excellent service to each customer.
**** Must be available from hire through September 2019 ****
Position: Customer Service Representative
Location: Whitefish, 5810 Hwy 93 S., Whitefish
Wage: $10/hr DOE
Be one of our welcoming, upbeat voices! Excellent customer service is what we strive for accompanied with the focus to be a positive part of everyone's day. Please inquire for a detailed job description.
Position Summary: The Customer Service Representative position will have the primary focus on phone sales, email and web communications with all customers. This includes managing customer orders, order entry, general customer services, customer relations, working with Sales Representatives, Production, Purchasing, and other departments within the company.
Experience: 2 years of prior customer service experience preferred
High attention to detail and ability to be thorough and accurate
Must possess excellent communication skills
High proficiency with computer keyboarding including Office, Microsoft Word, and Microsoft Excel.
Ability to work in a fast-pace environment with direct communication
Ability to multi-task easily and competently work under stress
Please hand in your application before February 9th, 2019 to be considered for this job opportunity! We will call eligible applicants to schedule interviews no later than February 13th. E-mail questions.
Montana Coffee Traders Job Application
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