Returns & Shipping Policies

Shipping Policy
Montana Coffee Traders is committed to freshness. That's why we ship our coffee and other items the next business day after you place an order. If you order an item that is not in stock, we will notify you of the delay as soon as we receive your order. We won't charge you until your complete order is shipped.

To keep ground shipping prices as low as possible we automatically choose the most efficient carrier based on weight and location. Your package could be shipped via United States Postal Service OR UPS. If you are unable to receive EITHER USPS or UPS please call Montana Coffee Traders’ Customer Service Department, 800.345.5282 for assistance.

*Standard Ground shipping
Standard Ground shipping is available to all 50 states and APO/FPO addresses. Orders placed with Standard Ground shipping usually ship the next business day and typically arrive in two (2) to six (6) business days. Shipments to the Continental US (not including P.O. Boxes) are sent via USPS or UPS depending on weight and location. Shipments to AK, HI, and P.O. Boxes are sent via USPS. Shipments to APO/FPO address are included in the AK, HI and P.O. Box rates and are shipped via USPS.

**UPS 2nd Day Air
UPS 2nd Day Air shipping is available to all 50 states. UPS 2nd Day Air is not available for P.O. Boxes or APO/FPO addresses. Orders placed with UPS 2nd Day Air shipping will typically ship the next business day and arrive in two (2) to three (3) business days.

***UPS Next Day Air
UPS Next Day Air shipping is available to all 50 states. Separate rates apply for shipments to Alaska and Hawaii and can be viewed in the cart. UPS Next Day Air is not available for P.O. Boxes or APO/FPO addresses. Orders placed with UPS Next Day Air shipping will typically ship the next business day and arrive in one (1) to two (2) business days.

****International Shipping
Please call Customer Service at (800) 345-5282.

Multiple Shipping
If you are sending gifts to multiple addresses (more than the two allowed in our order page) please call Customer Service, 800.345.5282. we can also store these addresses for you in our account for future multiple shipping.

Customer Satisfaction
We value your business. If you have any questions about your order, please contact Customer Service at traders@coffeetraders.com.

Return Policy
Montana Coffee Traders strives to provide excellent Customer Service, and we will do whatever we can to ensure that you're satisfied. Should you feel the need to return an item, contact Customer Service. You can contact our Customer Service office at 800.345.5282 (Monday - Friday 8 am – 5 pm MT) or by email traders@coffeetraders.com.

Welcome To Montana Coffee Traders
© 2010 Montana Coffee Traders Inc.

Montana Coffee Traders Inc.
5810 Hwy 93 South
Whitefish MT 59937

Toll Free: 1-800-345-5282
Phone: 1-406-862-7633
Fax: 1-406-862-7680